Automated Forms
For general questions or comments about the scripts, please use the Discussion Forum. You'll receive faster responses there, and someone else may benefit from the public discussion.
To be notified of script updates, subscribe to the Update Notification Mailing Lists.
If you have lost your registration key and need a replacement, please use the Recover Lost Keys form.
Direct Communication
Fill out this form to contact Fluid Dynamics directly.
2008-10-07: this site is no longer actively maintained. Email is not monitored. I do not have time to provide support — sorry! I will happily refund your registration payment if you wish (you can contact me via the PayPal seller contact information).
Help with Products / Escalation Path
-
Free Help: these products are peer-supported, meaning that users volunteer to help one another. The script author monitors discussion but does not guarantee a response to all questions.
To request help, provide help, or otherwise participate, visit the Discussion Forum.
-
Paid Help: if you are unable to find adequate free help on the forum, you might consider paying someone. You can also solicit paid help on the Forum - many participants are very familiar with these products and can solve most problems.
Fluid Dynamics does not offer paid support; you must contract with third parties.
-
Use Different Product: if all else fails, you can try a different script. Similar functionality has been built into other scripts by other people, and their's might be easier for you to install, or they might be more compatible with your setup. You can find tons of free and inexpensive CGI scripts at the CGI Resources web site.