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Refund policy

Our products come with a 100% satisfaction guarantee. If you are ever not satisfied for any reason, just let us know and we will gladly provide a full refund.

Please do not abuse the refund policy, since we take a net loss of several dollars whenever we provide a refund. If you aren't sure whether you want the product, just wait until you are fairly sure, and then buy.

If the software is not working at all for you, please do not buy a registration key thinking that the problems will be fixed once it is registered. Buying a registration key will not fix configuration or setup problems, and buying a key does not guarantee that you will receive support.

Method of Payment

When possible, payments will be refunded by reversing the original credit card payment. Otherwise, payments will be refunded via a mailed check or a Paypal.com funds transfer.

History: the refund policy was changed from 30-days to unlimited on 2003-02-13.


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